Purchase order reference against which parts were returned.
Quantity and price
Wisetec invoice no. & supplier Dispatch no.
Whether Replacement is required / not
All reports must be written in English
Speedy C.A. response -acknowledgement to customer by next working day
Regular C.A. status feedback
Immediate attention to/and manage all quality issues
Follow-up on pending issues, informed and update on status
Supportive and fast reaction to their requests
Proactive to their needs
Reliable & trustworthy partner
Quality manager of their business at all phases