Following our Supplier Evaluation program where vendors are related for the 4 critical areas of Purchasing, Quality, Logistics & Technology, our Supplier Improvement Program kicks in for those which failed to attain a pre-determined scoring level.
This S.I.P consist of a detail process by which the top management of the under -performing vendors is informed of the rating result, the failure points, the areas of weakness. The vendor is given time to review and chart the improvement plans and time-line. Wisetec will follow-up regularly to monitor the progress of improvement plans & the keeping of agreed time-line & targets.
Next, pre-agreed re-assessment will take place to determine if the improvement program is effective to rectify the previous below-par result. Where the outcome is positive, the vendor continues as a preferred source. If the result remains below expectation, the vendor faces the possibility of being de-sourced with the approval of the end-user.